4/14/17 – Why frequent ‘checking’ shows respect!
4/13/17 – Do your ‘policies’ support common sense & compassion?
4/11/17 – Lean…from your customers’ point of view!
4/10/17 – Decide first, then discuss…
4/7/17 – Solving problems…or striving for service excellence?
4/6/17 – Why we should strive for perfection
4/3/17 – Safety First!

Karyn Ross Consulting

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