Kindness: The Secret to Successful Lean Coaching!
How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook
NEW BOOK – I’ll Keep You Posted! 102 of my own reflections to help you start (and deepen) your Active Reflection Practice
Why (and How) Lean Can Help in Covid-19 – Lean Post Article – 3/20/2020
5 Ways to Improve Your Virtual Process Improvement Coaching Sessions – Blog Post

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