SkillPoint for Service Excellence:

Masterclass for The Toyota Way to Service Excellence

with Jeff Liker & Karyn Ross

A SkillPoint Workshop by Lean Frontiers

Date: May 15 – 17, 2018

Location: Ann Arbor, Michigan

Class Length: 3 Full Days, 8AM-5PM

Intended Audience: Service and Manufacturing business leaders; Continuous Improvement Leaders in both the service and manufacturing sectors.

Workshop Fee: $2,995 (includes workshop materials, lunch, snacks, and a signed copy of The Toyota Way to Service Excellence)

Registration: Registration coming soon (to be one of the first notified when the limited seating registration is open, please contact Jaclyn at

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