Join me for a series of three, free, 30-minute webcasts on The Toyota Way to Service Excellence.

Hosted by Lean Frontiers, these webcasts will focus on:

1. Creating Lean Services the Toyota Way – February 9th at 2 pm Eastern Time

2. Coaching and Kata for Service Excellence the Toyota Way – March 5th at 2 pm Eastern Time

3. Deliberately Developing a Culture of Service Excellence the Toyota Way – April 11th at 2 pm Eastern Time

For more information, and to register, click here!

Comments (4)

  1. Maya

    Hi Creating Lean Services the Toyota Way stated here to be taking place on the 9th but on the actual website it seems like it took place yesterday. Just FYI for you.

    • karynross

      Hi Maya, The webinar is today, and will begin at 2 pm Eastern Time (USA) today!
      Please register at the Lean Frontiers site. The date is listed as yesterday, but the webinar is today.
      Thanks!

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