I had the great honor of being the first Gemba Academy Podcast of 2019! Thanks so much to my friend Ron Pereira for such a great interview! We talked about:
- Karyn’s background (3:33)
- One of Karyn’s favorite quotes (4:36)
- About Karyn’s new book (6:47)
- Why Karyn wrote it (7:44)
- The role and importance of creativity (10:05)
- Learning to be more creative (16:46)
- Working with others (19:55)
- Coaching in the services industry (23:02)
- What deliberate practice means to Karyn (25:48)
- Why kindness is so important to Karyn (28:46)
- Karyn’s final words of wisdom (33:36)
