I’m excited to be doing a professional development event for the Ottawa Valley ASQ in my hometown of Ottawa, Ontario, Canada on Wednesday, October 25th! This event is open to the public and is free! To register, click here!

How to Coach for Creativity and Service Excellence: Karyn’s Coaching Tips and Tricks
Wednesday, October 25, 2017
Networking & Snacks: 06:00 PM – 07:00 PM
Presentation: 07:00 PM – 08:30 PM
Venue: Lorenzos Pizzeria 2201 Arch Street, Ottawa. View Map
Tel: (613) 737-3737

Join Karyn Ross, co-author of The Toyota Way to Service Excellence for an interactive café session on lean coaching tips and tricks. We’ll discuss the role of ‘challenge’ and ‘nurture’ in lean coaching and do a fun, divergent-thinking creativity exercise. You’ll get a ‘sneak peek’ into Karyn’s forthcoming book How to Coach for Creativity and Service Excellence: A Workbook for Lean Coaches (Productivity Press, Fall 2018) and be able to ask Karyn your toughest coaching questions!


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