Did you know that most people can only easily remember sequences of up to seven numbers or words at a time? After more than that, as human beings we don’t remember things very well. Which makes me wonder, then, why most of the mission and vision statements that I see are much longer than that? If you’re a leader, here’s today’s challenge…see if your team members can repeat your company’s mission – with looking at the intranet! If it’s longer than seven words, chances are they can’t (and you probably can’t either!) And, if they can’t even remember it, how can you expect them to use it to guide them in serving customers and fulfilling your organization’s purpose each and every day?
