Dietmar Goellner, CEO, Goellner, Inc., Karyn Ross, Karyn Ross Consulting, Noah Goellner, Global Director of Continuous Improvement, Goellner, Inc

Hennig’s Commitment to Service Excellence

Although many organizations use lean in manufacturing, Hennig has taken the commitment to serving customers one step further and harnesses the power of Lean in their service operations as well.  Hennig’s vision statement "To Make Our Customers Successful" is the company's roadmap to both what they want to be and how they are going to get there.

About Hennig

Since 1950, Hennig Worldwide has been designing and producing custom machine protection and chip/coolant management products for state-of-the-art machine tools, creating regional jobs, serving their local communities, and supporting the global needs of machine tool customers.

Karyn Ross, Karyn Ross Consulting, Neha Singh, CEO, PACE

PACE Embraces Leadership Coaching

PACE’s vision is to help as many organizations as possible achieve success. Already a well-known, successful partner for change management and continuous improvement in Northern Ontario, PACE is taking the next step on their own - and their clients’ journey - by focusing on leadership coaching.

About Pace

Located in Sudbury, Ontario, Canada, PACE (Partners in Achieving Change Excellence) helps clients in the human services and mining industries achieve success by combining change management and operational excellence training and consulting.

Dan, Elaine (owner), Nicole, Sarah, Oliver

Ekemp Uses Lean in Small Business for Big Benefits

Ekemp uses lean to develop creative ways to satisfy their customers, increase efficiency and stay one-step-ahead of the competition. Ekemp has found that as a small business of five, finding the best ways to work together as a team is what will help them fulfill their Vision of Service Excellence: ‘Helping You Today for a Brighter Tomorrow!

About Ekemp

Located in Bury, UK, EKemp (EK Employment Law Consultants) provides services to insolvency practitioners in fulfilling their obligations in relation to the employees of insolvent companies and to directors of insolvent companies who might be seeking to claim redundancy.

Karyn Ross, Joe Pellicano, Director, Strategic Initiatives

PrimePay Uses the Power of Lean to Satisfy Customers

Understanding that service excellence is today’s differentiator, PrimePay has used lean principles, practices and tools to create the best way to flow value to each of their customers for the past two and a half years. The PrimePay team knows that focusing on service to their customers will help them fulfill their goal of empowering small businesses to succeed.

About PrimePay

PrimePay is a company of 500 employees headquartered in West Chester, PA. PrimePay offers payroll, time and attendance, HR services, and employee benefits service and are especially focused on serving small businesses with between one and one hundred employees.

Karyn Ross Consulting

Contact Us For Your Free Consultation